Support

We're here to help. Get answers to common questions or reach out to our support team.

Get in Touch

Email Support

support@trustmint.io

Response time: within 24 hours

General Inquiries

hello@trustmint.io

Common Issues

No results generated

Make sure your PRD has at least 50 characters. Add more details about your feature for better analysis results.

Analysis is slow

Check your internet connection. If the issue persists, try refreshing the page and submitting again.

Copy to clipboard not working

If the copy button doesn't work, manually select and copy the text using your browser's context menu.

How do I upgrade to Pro?

Visit the pricing page to upgrade your account to Pro for unlimited checks.

Is my PRD data stored?

No. We do not store your PRD content. We analyze it in real-time and discard it after analysis.

Help us improve

Have a feature suggestion or found a bug? We'd love to hear from you.